Our goal is to ensure that you are completely satisfied with your purchase.  If, for any reason, you are not completely satisfied, you may return the product for a full refund within 14 calendar days of receipt of merchandise.  Claims for missing items or items damaged during transit must be received within five business days of receipt of merchandise.

How to Return a Product:

To return an item you must first obtain a return merchandise authorization (RMA) number by contacting our customer service department via e-mail at This email address is being protected from spambots. You need JavaScript enabled to view it..

Items returned must be in original condition and include all parts and documentation.  Return shipping charges are the responsibility of the customer.  Refunds will be given once products have been received and passed inspection as like-new items.

LED Snowboard is not responsible for lost or damaged packages. 

Returns must be shipped to:

LED Snowboard
121 Barons CT
Madison, Alabama  35757

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